Bookstore 360-Degree Profile For: ___________________
1. What is your relationship to this person you are rating?
Manager Peer His/her Direct Report Customer Self
As a Communicator....
2. Communicates clearly and effectively with others of any level in our bookstore
Disagree Strongly
Disagree
Neither Agree nor Disagree
Agree
Agree Strongly
3. Is a team-player: understands that personal success comes from team success.
4. Provides immediate feedback to management about appropriate issues
5. Communicates well in a team or group setting.
6. Shares knowledge appropriately with other people and organizations.
7. Listens effectively.
As a Team-player....
8. Handles conflict effectively.
9. Easy to work with: I enjoy and benefit from my association with him or her.
10. Is a good team-player: establishes and maintains effective working relationships with employees of other departments
11. Is a trust-builder: establishes and maintains relationships of trust in the department and beyond.
12. Contributes to discussions and participates fully in the team.
As a Problem-solver...
13. Innovates: finds new and creative solutions to sticky problems.
14. Anticipates and stays on top of problems.
15. Works to improve new ideas rather than discourage them.
Gets Quality Results....
16. Drives for results: gets the job done efficiently and effectively.
17. Is willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
18. Seeks to build quality into all processes.
19. Takes action without being prompted and seeks to do more than is required.
20. Gets the mission done within the time allotted.
Is Customer Focused....
21. Is customer focused: goes the extra mile to exceed customer expectations.
22. Understands the requirements and expectations of internal and external customers, and performs consistent with this understanding.
Knows the Job....
23. Knowledgable, competent and skilled in all areas of responsibility, commensurate with time in position.
24. Stays current in his or her field: technically proficient and up-to-date
25. Makes constructive efforts to change and improve based on feedback from others.
As a Person of Character...
26. Avoids saying one thing and doing another (i.e. walks the talk)
27. Is consistent and reliable: comes to work in accordance with assigned schedule.
28. Keeps promises and honors commitments.
29. Is emotionally balanced: steady, pleasant under stress
30. Motivates and inspires others to a higher level of performance.
31. What do you consider to be his or her greatest strengths and assets to the bookstore?
32. What would you recommend he or she work on to improve this year that would have the greatest positive impact on the store or team?
33. What should he or she start doing that they now aren't doing?
34. What should he or she stop doing that they are now doing?
35. What do you like best about working with this person?
