| ASSESSMENTS AND SURVEYS
Our VBI team can create custom assessments on any imaginable topics and distribute them on line using a sophisticated software program. Basically, we give each assessment a unique URL, then send that URL to you to send out as a link to all the email addresses of a team. Those you want to survey simply click on the URL, fill in the survey and the data flows to us for tabulating, analyzing, graphing and reporting. The reports are sent back as Word or .pdf files.
We have created a number of reports, all of which can be easily
modified.
We will administer any one of the following five surveys free
of charge to your organization and provide you the results
and a free consultation visit on our findings and recommendations:
1. Training
Needs Assessment: This would go out to all employees in
an organization, or separate ones could be created for different
departments or branches, or both. Click to view it. We often do
this one free of charge for our clients because it allows us to
assist them in designing a training plan.
2. Corporate
Climate Survey: This assesses how employees feel about
a broad range of factors in the company, such as communication,
morale, information flow, recognition, and many other things.
The output report is shown here.
3. Employee
Satisfaction Survey: This survey measures employee satisfaction
in more than six areas with eighty questions.
4. Customer
Service Survey (Internal staff): An internal survey that
goes out to all employees to get their "read" on how service is
provided from their perspectives.
5. Vital
Signs Survey: A shorter survey that measures employee
perspectives on about twenty vital signs of a healthy organization.
6. Crucial Conversations Survey: We use this before bringing
in the two day Crucial Conversations Seminar. Click
here to see it. We do this one free for any group going through
the CC seminar.
Other Surveys: These surveys vary in cost and are available
to any organization.
1. External Customer Service Survey: This can
be sent out to any customers who you want to survey and we can
run reports whenever you like as the data comes in: Click
here
2. Personal Leadership 360-Degree Profile: This
tool can be done for any leader in an organization and allows
the gathering of 360-degree feedback on an array of leadership
skills. We like to use it preparatory to the Leadership in Action
Course. It produces a graphed report that provides useful and
powerful feedback and insights to a leader. See sample here.
3. Employee 360 Profile: VBI has created a simplified
profile that can be done on an employee at any level in a company.
It is a 360-degree profile that allows someone to gather input
from their peers, boss, self and even customers. It produces an
individual feedback report that helps an employee see himself
or herself through the eyes of others...both strengths and limitations.
Cost is about 35 dollars per employee. See here.
4. Specialized Profiles: We also have created a number
of special profiles:
- HealthCare Organization Survey: This survey is sent out to employees within a hospital or healthcare organization to assess the leadership climate, morale, and many other critical factors. Link.
- Family Profile: This goes out to members of an extended family and gathers in information on how they view their family. Link.
- School Alignment and Climate Profile: This can be used by school
principals and superintendents within their organizations to
assess the overall morale, alignment and climate of their teams.
See
this. I will do this one for about $350.00 per school or
district.
- City Internal Customer Service Survey: This is sent to all city employees for their feedback on how they perceive the service the city is offering the citizens. Link.
- City Customer Service Survey: This is emailed out to as many city residents as possible, and hardcopy versions can be included in their water bills or whatever or made available at the service counters, library and so forth. Link.
- College Bookstores: These profiles are designed to help managers of college bookstores assess the development needs and customer service elements of their operations. Links here, here, and here.
- College Departments: This is a profile that can be given out for any or all staff members in a college academic or support department that gathers in data in a 360-degree format to help them see how they are perceived by others who work with them. Link.
- College Students: This is a 360 feedback report targeted for use by students in college as part of their leadership development.
7. Also, we can help you custom-create any imaginable type of survey. Contact us for further information.
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