Leadership is the Greatest Force Multiplier on the Battlefield
The job of a leader is to inspire an organization to reach greater heights. As you are looking to improve the loyalty of your customers, there is no greater return than to invest in creating strong leadership that can guide your company and truly make you better than the sum of your parts.
VisionBound can run a comprehensive survey that looks at your organization to tell you where your strengths and weaknesses are and what you need to do to create a stronger company that will, in turn, create the foundation for loyal customers.
One of the best ways to find your direction is through an offsite meeting. Once you know where you need to focus, gather your executive team together for an offsite to create your vision and mission.
Usually companies promote people who have been successful in other jobs to leadership positions with the expectation that their prior success will enable their future success. While this is the expectation, the skill set that is needed for leadership is very different than the skill set that is used doing a task-oriented job. VisionBound works with your organization to develop and grow your leadership team.
After you have trained the individuals in your organization, the next step is to reinforce that training by focusing on your teams. Initial trainings and initiatives can often peter out after a few months without the proper follow up and reinforcement.
The time to train your future leadership is before they ever get in a leadership position. By working with your teams on core concepts, you are helping to solidify the future of your company.
Create a way forward
Leadership opportunities are often thought of only when they are needed. While that is important, it is more important to plan ahead so that you have a deep bench of potential leaders. As your employees grow, are promoted, or leave, you need to be ready so that you can put a new individual in that role and keep moving forward.
Spotting and training the future leaders of your organization is the best way to secure its future. VisionBound helps by giving them the skills they need to step into that first time management role - managing conflict, setting expectations, creating trust, and executing.
The team leader is the connective tissue between executives and the staff. In order to be successful, they have to be adept at balancing the needs of the many as well as those of the few. We train them on skills like goal setting, managing employees, creating loyalty, and holding tough conversations.
The people who lead your organization set the tone for the entire company, whether they mean to or not. We can provide specific training on the key principles of organizational leadership like creating a mission, vision, and values; inspiring others; and creating a culture of accountability and trust.
“A unique combination of character, competence and enthusiasm has made Kevin an extraordinary teacher. ”
“Kevin inspired our franchise owners and managers with his customer service training program! He presented dozens of fresh ideas on how to deliver exceptional customer service. He understands how to deliver great service right where it counts: at every point of contact.”
“Kevin Miller is one of the most talented inspirational trainers I have ever met with the natural ability to generate excitement and the courage required to change. I have attended several workshops and seminars in admiration of how he has unfolded to my understanding the concepts he was teaching while at the same time created an incredible desire to succeed at them.”