Course #15

The Four Horsemen: Coaching, Mentoring, Counseling and Confronting

It is the responsibility of leaders to motivate and direct people to become greater than they currently are. I have found that many leaders simply do not know how to do this. They worry about coming across too strong, and therefore appear too weak. I have developed this workshop to teach the skills and principles of effective coaching, mentoring and counseling, tools that are proven to increase productivity, satisfaction and positive relationships in any organization. I’ll provide the basic information and practice you need to become a powerful and effective coach, mentor and counselor to your co-workers. But, when coaching, mentoring and counseling fail, a supervisor may need to confront an employee with a no-nonsense ultimatum: this skill will also be taught in the workshop.

DESIRED OUTCOME
More effective coaches, mentors and counselors who are gently and skillfully guiding their team members toward greater productivity and effectiveness, and have the confidence and skill to confront when necessary.

RECOMMENDED FOR
Anyone responsible for developing others through coaching, mentoring and counseling. This workshop is ideal for supervisors of full and part-time employees.

KEY CONCEPTS
The differences between coaching, mentoring, counseling and confronting and when each is used; how to be an effective coach, mentor and counselor, when and how to confront; how to set up a formal mentoring program.

LENGTH
2-4 hours, depending on what outcomes are desired. Two hours are sufficient to cover and practice the skills. Four hours enable deeper learning and practice and working on specific issues.