Current Clients:

Some of my current or recent clients include:

1. Over 800 managers in Boeing, Inc. (Extraordinary Leader Program)
2. ConocoPhillips programs in the U.S., Germany and England
3. Modus Media, International
4. Shell Federal Employee Credit Union, Houston, Texas
5. Toyota: Western Region
6. KenCraft, Inc.
7. Gold's Gym
8. ProPay, Inc.
9. Over 8 school districts in various states
10. Utah State University and several other universities and colleges
11. National Exchange Club keynote presenter and leadership program presenter

Client Comments:

"Kevin is one of the most powerful and influential presenters and facilitators I have ever met. He helped my company develop a powerful vision, mission statement and strategy, and his customer service seminar fired up my team as never before. He has an incredible way of connecting with others and inspiring them with power-packed tools and ideas. I can't possibly recommend him more highly." --Ted Dodge, CEO Boardwalk Group, Provo Utah

We have been working with Kevin on ways to improve our customer service; his energy, enthusiasm and especially understanding of our industry--were all well received by our employees; he involved them in the learning process and had them commit to their individual goals. He was able to help us see our financial institution through the eyes of a customer which was invaluable- the excellent training and loads of new ideas was a bonus- very cost effective for us. --Phil Trost- Senior Vice President Central Bank

It is with great pleasure and enormous confidence that I submit to you my personal recommendation of Kevin Miller of VisionBound International. Kevin has taught various training and development seminars to many of our clients. As an institution of Higher Education, our customers expect that their educational experiences with us will be of the highest caliber and value. The seminars we have sponsored where Kevin has been the facilitator have been some of the most well received, most popular, and most highly praised of this type. In particular, Kevin's customer service seminars are invariably among the most highly rated of all the workshops and seminars we sponsor. He has a unique ability to motivate every attendee to participate fully and to simultaneously feel that they are being entertained and that they are learning and gaining some very powerful and useful tools. I recommend Kevin Miller most highly and am enormously confident that his training will be as valuable to your organization as it has been to so many of our clients. –Bob Stevens, Director, Corporate Training Salt Lake Community College (801) 957.5200

Kevin Miller has presented to our organization and community brief overviews of Crucial Conversations, hour long telephonic multimedia overviews of Crucial Conversations, and the three day long Crucial Conversations Mastery Course. His ability to present, no matter which way he was asked to present, and with or without advance notice, says a lot about his ability and versatility. Kevin is skilled and likable. He knows how to reach an audience and how to keep their attention. He is quick to recognize when someone in the audience is not engaged and soon has them involved. His humor makes his classes fun and keeps people interested. He has in memory a multitude of applicable sayings and adages that he adds to the class at just the right time and place - as if he were a chef adding just the right spice or flavoring to make the meal that much more pleasurable. Kevin believes that the material he shares will make a significant difference in the lives and affairs of the people he teaches and those who attend his classes become very aware of that. I strongly recommend Kevin as someone you can count on to represent you well. --Paul Verhagen, Magistrate, Nenana Alaska and Chair, Nenana Wellness Coalition

We invited Kevin Miller to provide storewide training on Customer Service and leadership skills. We discovered, to our delight, he uses foundational principles as his training style. His high energy, conviction about his subject matter and fun interactive teaching skills made a strong impact on our employees. They learned while having fun! Kevin makes the seminar experience easy. He is a skilled presenter, previewing his training materials and establishing clear objectives. He then relates the training to known or familiar circumstances through examples and case studies so students easily identify the principles in action. He builds upon this understanding by relating these principles to their own work situations through interaction and games. His handouts, shortcuts and survey tools are outstanding reminders of essential principles. Everyone loves his keen sense of humor and fun examples. We plan on bringing him back to develop a long-term training/coaching program we believe will be world-class. If you would like my further impressions on Kevin as a presenter or of his customer service program, please call me at 435-797-1666. --David Hansen, Director Utah State University Bookstore

We invited Kevin to present a full eight hours of training to over 60 members in our Mountain States College Store Association last year. His powerful, dynamic sessions provided dozens of great tools to our members on how to lead their bookstore teams and deliver incredible customer service. His presentations were so great that our members insisted we invite him back this year for another day of presentations on leadership, communication, resolving conflict, and working with difficult customers. The response from our members was incredible. He leaves his audiences inspired, but more importantly, leaves very useful handouts packed with tools you can take back and implement immediately in your teams. Kevin has worked with college students for many years and understands their needs and how to lead them. His "Customers Only Want Two Things" program is right on the mark in working in this market and my own bookstore employees completely benefited from it. I highly recommend you bring Kevin in as a trainer and presenter in your bookstores, or as a main presenter or keynote speaker for any association conference. --Roger Reynolds, 2000-2001 president, MSCSA 801-422-2551

Kevin Miller is one of the most talented inspirational trainers I have ever met with the natural ability to generate excitement and the courage required to change. I have attended several workshops and seminars in admiration of how he has unfolded to my understanding the concepts he was teaching while at the same time created an incredible desire to succeed at them. -Richard D. Jarvis, President, Extraordinary Development, INC

"All of QSI's managers, including me, participated in the Extraordinary Leader profile and seminar. I have met with each of them to discuss their leadership development, and have been very impressed with how well the EL program helps people see their strengths and weaknesses, and, just as important, helps them develop a plan for improvement. Kevin Miller's presentation is engaging and helped us bring to the book's theory into real practice. Several months after the seminar, all of QSI's managers are still regularly using EL and what they learned from Kevin. This seminar is time and money well spent.” Jim Elwell, President and CEO, QSI Incorporated www.qsicorp.com

Kevin is a dynamic presenter. Absolutely top-drawer. His leadership program raised the standard for everyone in the room. His ‘Extraordinary Leader’ course took the guesswork out of leadership for me. The remarkably new research helped me to pinpoint the right growth opportunities and custom build a plan of attack for me. If you really want to know how to propel yourself over the top and gain skills you will use your whole life long then I recommend you take the ‘Extraordinary Leader’ challenge.” -- Christopher Peck, Vice President Sales & Marketing, Blast Through Learning

“Kevin was our keynote presenter at our corporation's annual convention at Clearwater, Florida. His presentation on ‘Lessons in Leadership’ was dynamic, powerful and drove home to our managers the key differences between leadership and management. He provided us with many keys to determine if we were truly visionary leaders, and really fired up our team to become better at what we do. I was totally pleased with the results.”
—David Hoggan, CEO, Petragon Corporation, Kansas City, MO

Kevin's "The Extraordinary Leader" program is a well researched program that goes beyond
speculation and theory of what a leader is and does. It puts a science to the process of identifying and developing leadership. I appreciated the emphasis that was given to the importance of working to improve the strengths of the individual rather than focusing on the weaknesses and also the powerful influence that one has if you are good in just three of the
sixteen leadership competencies. It was very insightful to learn how the competency companions were used to increase your leadership abilities which leads to greater effectiveness and productivity. I was additionally impressed with the non-linear development that moved you from a good leader to a great leader. I would highly recommend this workshop to anyone who is seeking to improve their leadership skills or for anyone who is responsible for the development of leadership in their organization. Kevin's dynamic style and fascinating insights made the course truly memorable. --Ed Teal Vice President RC Willey, Inc. Salt Lake City, Utah

"The Extraordinary Leader class that Kevin taught was one of the most powerful and insightful programs I have ever attended. The 360 degree profile gave me deep insights into how others perceive me as a leader, and the course and follow-on coaching has paved an exciting path for me to follow in developing my leadership skills. And Kevin is an amazing presenter: he knows how to connect to the audience yet make it seem like he's teaching just you." Ricardo Fuchs, Vice President Serv Corp, Inc.

"As a Human Resource Director, the Extraordinary Leader program has been a god-send. I was able to use the 360 degree feedback tool as a way to help each executive receive honest and effective feedback. The course was fascinating and helped us interpret the data and develop personal programs for improving our leadership. We are now using it as the foundation of an entirely new leadership development program. The personal one-on-one coaching by Kevin was particularly effective." Christina Ichi, HR Director, Serv Corp, Inc.

Payson City recently completed a training course from Kevin Miller that had the effect of rekindling the positive moral of the employees and created a dedication to customer service that will remain with us for a long time. Kevin was able to relate with the diverse needs of a full service organization and provide meaningful insights of how each of us can be more customer friendly. Kevin brings with him some great written and reference information that can be used time and again as a refresher course or as new employees are hired. We hope to continue with more extensive training in the future. If you have any questions about the training or Kevin as a trainer, please feel free to contact me by calling (801) 465-5209 between 8:00 a.m. and 5:00 p.m. Monday through Friday. Sincerely, Andy Hall, Payson City Manager

Thank you for your outstanding Customer Service Training Seminar, especially for the Management portion of the two-day training. You gave us a number of ideas and tools to better our customer relations and most, if implemented, would be of little cost to our community. Your manner of presentation was very good. You added a little spice to keep our attention and to drive the message home. Everyone who attended gained knowledge and understanding and hopefully the patience required of civil servants in their quest to provide excellent service. If my recommendation is an asset to your developing relationship with other cities in search of your expertise, please feel free to use this letter as you see fit.
Bernell C. Evans, Payson City Mayor

Leadership Presentation to the Mountain States Association of University and College Bookstores 17 October 2001

We need you to come back next year—this was by far the most productive workshop I have ever attended.  The ideas were such that we could put them into use in our stores.  Thank you.  Dan Shaw, Weber State University Bookstore

Wonderful presentation!  Wish it could have been two full days or more.

Your seminar was wonderful!  It’s the best one I’ve been to.  Thanks for the help and motivation.  I think you have helped us make a difference.

Thanks for giving me the desire to make changes and the tools to do so.

Kevin:  Thank you for the “tools”  and “tips” in Leadership—I’ve learned important things not only about this topic but about myself.  I’ve appreciated the opportunity to learn!



That They Might Have Joy Workshop July 2001 National Association of Educational Office Professionals National Meeting Salt Lake City

He brought out logical ideas that we probably know or knew but need to be rerminded of  more often and how to relax and enjoy life around us.

Everything was done in a very professional level.  Things covered were relative to almost everyone’s life.  The suggestions offered were great.  Kevin is a great speaker/presenter and I highly enjoyed this workshop.


Kevin, your presentation was awesome!  You helped me to appreciate and have more joy!  Bring Kevin back—come to Texas in 2001!

Best presentation I have attended in quite a few years.

NAEOP should schedule him for every annual institute and conference.  Please get him again!

The message I got from this course is the one I was looking for.  I loved the instructor’s enthusiasm. Kevin made me feel at ease and his inclusion of all participants in the training made it a wonderful experience.

Kevin is an excellent presenter—very knowledgeable, enthusiastic and enjoyable to watch—awesome and excellent!

It was all wonderful and the best workshop I have attended so far in this conference.  This is what I needed and was looking for. Thanks!

Great course---should come in a pill form so I can dispense to everyone I know!